QA & Payments Operations AnalystPosition OverviewWe've created the seamless link between enterprise and consumers, maximizing value for the consumer and getting the right people in front businesses. This is a rare seat where business QA and payment processing operations live in one role - giving you end-to-end ownership over whether products work and whether the money moves correctly. If you instinctively look for what everyone else missed, this role was built for youKey Responsibilities- Serve as the business-focused QA layer between product, engineering, and operations - reviewing tickets before development and validating deliverables against original business requirements, not just technical specs - Test complete user journeys and edge cases to surface business logic issues, workflow gaps, and unintended downstream impacts that standard QA misses - Verify bug fixes are fully resolved end-to-end, not just at the point of the reported symptom - Manage multiple merchant accounts and MIDs across payment processors and acquiring relationships, monitoring for processing issues and driving resolution - Oversee chargeback operations: monitoring, responding, tracking, and managing prevention platforms including Verifi, Ethoca, RDR, and Order Insight - Communicate directly with processors, payment partners, and third-party vendors on operational issues and technical integrations - Own QA and payments processes from start to finish - improving procedures, closing gaps, and making sure nothing is marked done until it works correctlyQualifications- Demonstrated experience in business QA, technical operations, or product operations in a cross-functional environment - Hands-on experience with credit card processing infrastructure: merchant accounts, acquiring banks, payment processors, gateways, and multiple MIDs- Experience managing or responding to chargebacks and working with dispute-management platforms - Familiarity with bug tracking and ticketing workflows (e.g., Jira or equivalent) and close collaboration with software engineering teams - Exceptional attention to detail and a track record of following issues through to full resolutionNice to have- Experience with Verifi, Ethoca, RDR, Order Insight, or similar chargeback mitigation platforms- Familiarity with payment approval rates, decline codes, chargeback ratios, fraud trends, and card network monitoring programs such as VAMP - Understanding of Mastercard & other credit card network rules and dispute lifecycle - Prior experience owning vendor or processor relationships independentlyBenefitsMedicalDentalVision1 Day in office (Tuesday)- 4 days work from home!Possibility for equity opportunities $90-$125k base pay + bonus potential
...the Executive/Wellness/Program Director and in accordance with the policies of the YMCA of Southwest Florida, the Group Exercise Instructor will be responsible for the delivery of safe, effective, and physically appropriate group exercise classes. ESSENTIAL...
Job Description Job Description A CPA firm is currently seeking a Senior Tax Preparer who has significant experience with Form 1120.
...workday. We are a high volume Civil Litigation Law Firm seeking a Legal Assistant. A successful candidate is thorough, resourceful, adapts to... ...thinking skills Excellent written and verbal communication skills No legal experience necessary - Training provided...
...serve Seniors? More importantly, do you want to know that every day you are making a difference in a resident's life in a senior... ..., we can work our schedules to fit your schedule! (FT/PT) Same-Day pay options available (FT/PT) Competitive Benefits! Some highlights...
...Position Summary Focus Interpreting is seeking a skilled Simultaneous English - Spanish Interpreter to join our team in Sonoma, CA. This role requires a professional... ...of clients in various fields, such as legal, medical, and business.Continuously improve language proficiency...