Job Description

Job Description

Job Description:

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• Member of the Digital Workplace PMO team – responsible for medium & large scale global end-user facing project implementations & platform changes
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• Assist the Workplace AI Program Manager with the strategy, planning & deployment of a firmwide program, with independent management of defined projects including Microsoft Copilot improvements, new agent releases & Claude Enterprise or equivalent rollouts
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Standard IT Project Management duties such as:

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• Leading multiple project teams in a Hybrid environment using tools such as Azure Dev Ops (ADO) for work management, as well as traditional Waterfall project processes/ tools
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• Creation/ upkeep of deployment schedules
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• Management of both project and program level risks & issues – overcome roadblocks to drive project outcomes
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• Regular status reporting for senior management and assisting the program manager for program level oversight/ reporting.
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• Work with User Education team on project communications, training & operational support needs for a global user base
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Required Skills:

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• Minimum 5 years IT project management experience, ideally in a financial services environment
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• Previous experience with the implementation of End-User AI tools in a complex environment essential – preferably in financial services
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• Excellent communication skills
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• Excellent organizational skills
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• Comfortable preparing information for higher levels of management
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• Ability to cope under pressure
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• At least one of PRINCE 2, PMP/PMI and/or Scrum Master qualifications or equivalent
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• Previous experience engaging with Microsoft as a vendor a plus
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• Microsoft certifications (e.g. Copilot) a plus.
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